Reputation Monitoring for Small and Medium Businesses
Your online reputation matters
Every minute, businesses are being shaped by consumers who are exchanging dialogue and sharing reviews about them online. And since 97% of consumers find local business info on the web, you need a way to see what your customers are saying and a platform to join the conversation.
View the accuracy of your business listing data across the web on all of the major directories and citations. Listings are crucial to making sure people can find you on Google.
Receive an alert the moment a review is submitted on all of the most popular review sites, including Yelp, Facebook, and Google+, as well as a ton of sites that are relevant to your specific industry (e.g., TripAdvisor, RateMD, Cars.com, etc.).
Monitor what your competition is doing online and build strategies to gain more customers in your area.
Find “mentions” from news sites, blogs and social networks so you get the full picture of what people are saying about your business.
Easily gather new reviews from delighted customers and ensure that negative reviews stay private.
Simple Social Media Insights
Save time by using one platform to monitor and analyze your social media efficacy.
Reputation Management Executive Reports
Get the high-level view on all aspects of your online reputation through weekly executive reports.